Delete account and data

1. Delete data on the device

Therapy plan, calendar entries, terpene profile, favourites and profile of the “MS Info Channel” app are stored only locally on your device. We do not receive this data. You delete it yourself:

• In the app: Profile → Manage data. There you can delete individual areas or all data.
• Or: uninstall the app. This also removes all data the app has stored locally.

2. Delete account (only if signed in)

The app can be used without signing in. An account entry (Firebase Authentication) exists only if you signed in voluntarily (Google sign-in or email/password); it contains your email address, with Google sign-in also your name, and a user ID.

1. Sign out in the app: Profile → Sign out.
2. Send an email to support@ms-info-channel-blog.com with the subject “Delete account”. Please send it from the email address you used to sign in to the app (email account or Google account) so that we can match it to you.
3. We process the request within 30 days and confirm the deletion by email.
4. Alternatively you can reach us through our Telegram group (link in the footer). Please do not post any personal data in the group; we will clarify the next steps by email.

3. What is deleted and what is not

We delete: the profile and account data in Firebase Authentication (email address, name, user ID).

Not deletable by us: data that Google stores under its own responsibility, such as data from Google AdMob (advertising) or Firebase Analytics and Crashlytics. It is subject to Google's own retention and deletion periods. You can withdraw your consent to personalised advertising in the app under Profile → Privacy → “Change ad consent”; you can reset or delete the advertising ID in the Android settings. You manage the data in your Google account at myaccount.google.com; information on privacy at Google is available at policies.google.com/privacy.

4. Statutory retention periods

We are not aware of any statutory retention periods for the app's data that would prevent deletion.